Executive Control Tower

Enterprise-wide laboratory performance at a glance

Filters

Total Tests Today

47,832

Target: 50,000

Total Tests MTD

1.24M

Target: 1.30M

Revenue MTD

SAR 48.2M

Target: SAR 52M

Revenue vs Target

92.7%

Target: 100%

EBITDA Margin

28.4%

Target: 30%

TAT Compliance

94.2%

Target: 95%

Sample Rejection

2.1%

Target: <3%

Accreditation Readiness

91.3%

Target: 95%

Compliance Score

96.1%

Target: 98%

Critical Risk Alerts

7

Target: 0

Open High Incidents

12

Target: <5

Policy Expiry Alerts

4

Target: 0

Network Performance Heatmap

11490
ML

Madinah

88.5%

ML

Buraidah

87.8%

ML

Abha

82.8%

MD

Rabigh

82.2%

MD

Bisha

81.7%

ML

Dammam

81.5%

ML

Tabuk

81.5%

MD

Hafar Al-Batin

80.9%

ML

Riyadh

80.7%

ML

Taif

80.7%

ML

Khobar

80.6%

ML

Makkah

79.6%

MD

Sharurah

79.3%

ML

Jeddah

78.9%

CC

Khobar

78.8%

CC

Al Baha

77.8%

CC

Dammam

76.6%

MD

Al Ahsa

76.5%

CC

Jubail

76.3%

MD

Jazan

76.1%

MD

Sakaka

75.8%

MD

Qatif

75.7%

MD

Wadi Al-Dawasir

75.1%

CC

Arar

75%

MD

Al Kharj

74.8%

MD

Arar

74.6%

CC

Jazan

74.5%

MD

Yanbu

74.4%

CC

Madinah

74.4%

CC

Unaizah

74.4%

CC

Rabigh

74.4%

MD

Al Lith

74.1%

CC

Al Ahsa

74%

CC

Wadi Al-Dawasir

73.6%

CC

Hafar Al-Batin

72.8%

MD

Hail

72.7%

CC

Yanbu

72.3%

CC

Sharurah

72.3%

CC

Al Kharj

72.1%

CC

Makkah

71.9%

MD

Unaizah

71.4%

CC

Najran

71.2%

MD

Najran

70.7%

CC

Bisha

70.4%

MD

Dawadmi

69.8%

CC

Buraidah

69.8%

CC

Taif

69.2%

CC

Al Lith

68.4%

MD

Jubail

68.1%

CC

Hail

68%

MD

Khamis Mushait

67.8%

CC

Khamis Mushait

67.6%

CC

Tabuk

67.1%

CC

Qatif

67%

CC

Sakaka

66.9%

CC

Riyadh

66.3%

CC

Abha

66.2%

MD

Al Baha

65.7%

CC

Dawadmi

64.8%

CC

Jeddah

60.5%

Enterprise Score by Domain

Operations
87%/ 90%
Quality
91%/ 95%
Accreditation
84%/ 95%
Governance
82%/ 85%
Compliance
93%/ 98%
Risk
78%/ 85%

Top 10 CEO Alerts

3 Critical
CRITICALOperations

STAT TAT breach - Chemistry

STAT Chemistry TAT exceeded 60 min SLA for 23 samples

12 min ago • Riyadh Mega Lab
CRITICALQuality

Westgard 2-2S violation

Hematology analyzer CBC-3 showing systematic bias

28 min ago • Jeddah Mega Lab
HIGHAccreditation

CBAHI standard gap overdue

Chapter 7 - 3 standards evidence incomplete, survey in 45 days

1 hr ago • Dammam Mega Lab
HIGHCompliance

Lab license expiring

Operating license expires in 15 days - renewal pending

2 hrs ago • Makkah Mega Lab
CRITICALRisk

Patient misidentification

Sample swap detected during verification - near miss event

3 hrs ago • Jubail Lab
HIGHQuality

3 CAPAs overdue by 15+ days

Corrective actions from audit findings not completed

4 hrs ago • Yanbu Lab
MEDIUMGovernance

4 policies expired

SOPs for specimen handling require immediate review

5 hrs ago • Network-wide
MEDIUMQuality

Repeat complaint - delayed reports

3rd complaint this month from referring physician

6 hrs ago • Hail Lab
HIGHOperations

Primary chemistry analyzer offline

AU5800 down for maintenance - backup at 80% capacity

7 hrs ago • Najran Lab
MEDIUMOperations

Understaffed shift

Evening shift running at 60% staff capacity

8 hrs ago • Taif Collection #12

Revenue vs Tests vs TAT Compliance (12M)

Facility Type Comparison

Top 10 Underperforming Facilities

#FacilityTypeRegionScoreStatus
1Jeddah Collection #2Collection CenterEastern60.5%AMBER
2Dawadmi Collection #25Collection CenterSouthern64.8%AMBER
3Al Baha LabMedium LabWestern65.7%AMBER
4Abha Collection #8Collection CenterWestern66.2%AMBER
5Riyadh Collection #1Collection CenterCentral66.3%AMBER
6Sakaka Collection #20Collection CenterSouthern66.9%AMBER
7Qatif Collection #22Collection CenterEastern67%AMBER
8Tabuk Collection #7Collection CenterEastern67.1%AMBER
9Khamis Mushait Collection #17Collection CenterEastern67.6%AMBER
10Khamis Mushait LabMedium LabEastern67.8%AMBER