Executive Control Tower

Enterprise-wide laboratory performance at a glance

Filters

Total Tests Today

47,832

Target: 50,000

Total Tests MTD

1.24M

Target: 1.30M

Revenue MTD

SAR 48.2M

Target: SAR 52M

Revenue vs Target

92.7%

Target: 100%

EBITDA Margin

28.4%

Target: 30%

TAT Compliance

94.2%

Target: 95%

Sample Rejection

2.1%

Target: <3%

Accreditation Readiness

91.3%

Target: 95%

Compliance Score

96.1%

Target: 98%

Critical Risk Alerts

7

Target: 0

Open High Incidents

12

Target: <5

Policy Expiry Alerts

4

Target: 0

Network Performance Heatmap

16431
ML

Dammam

86.8%

MD

Yanbu

86.3%

MD

Khamis Mushait

85.5%

ML

Taif

84.6%

ML

Buraidah

84.4%

ML

Riyadh

84%

ML

Khobar

83.8%

CC

Jazan

83.5%

MD

Jazan

83%

MD

Arar

82%

ML

Jeddah

81.8%

CC

Qatif

81.6%

CC

Al Kharj

81%

CC

Riyadh

80.8%

MD

Al Ahsa

80.7%

MD

Bisha

80.3%

CC

Dawadmi

79.5%

ML

Madinah

78.8%

ML

Tabuk

78.5%

ML

Makkah

78.1%

CC

Jeddah

77.9%

ML

Abha

77.8%

MD

Hail

77.3%

MD

Jubail

76.9%

MD

Al Lith

76.6%

MD

Al Kharj

76.2%

CC

Yanbu

76.1%

MD

Qatif

75.8%

MD

Al Baha

75.3%

CC

Taif

75.3%

MD

Rabigh

75.2%

MD

Hafar Al-Batin

75.1%

MD

Unaizah

75.1%

MD

Sharurah

74.6%

MD

Najran

74.3%

CC

Rabigh

74.2%

CC

Bisha

73.7%

CC

Arar

73.5%

MD

Sakaka

73.4%

CC

Abha

73%

CC

Al Ahsa

73%

CC

Jubail

72.7%

MD

Dawadmi

72%

CC

Unaizah

71.5%

CC

Hail

71.1%

CC

Wadi Al-Dawasir

70.9%

CC

Makkah

70.6%

MD

Wadi Al-Dawasir

70.4%

CC

Tabuk

70.3%

CC

Hafar Al-Batin

70.1%

CC

Madinah

70%

CC

Al Baha

70%

CC

Buraidah

69.6%

CC

Dammam

67.9%

CC

Sakaka

67.8%

CC

Khobar

67%

CC

Najran

66.7%

CC

Al Lith

66%

CC

Sharurah

64.3%

CC

Khamis Mushait

59.1%

Enterprise Score by Domain

Operations
87%/ 90%
Quality
91%/ 95%
Accreditation
84%/ 95%
Governance
82%/ 85%
Compliance
93%/ 98%
Risk
78%/ 85%

Top 10 CEO Alerts

3 Critical
CRITICALOperations

STAT TAT breach - Chemistry

STAT Chemistry TAT exceeded 60 min SLA for 23 samples

12 min ago • Riyadh Mega Lab
CRITICALQuality

Westgard 2-2S violation

Hematology analyzer CBC-3 showing systematic bias

28 min ago • Jeddah Mega Lab
HIGHAccreditation

CBAHI standard gap overdue

Chapter 7 - 3 standards evidence incomplete, survey in 45 days

1 hr ago • Dammam Mega Lab
HIGHCompliance

Lab license expiring

Operating license expires in 15 days - renewal pending

2 hrs ago • Makkah Mega Lab
CRITICALRisk

Patient misidentification

Sample swap detected during verification - near miss event

3 hrs ago • Jubail Lab
HIGHQuality

3 CAPAs overdue by 15+ days

Corrective actions from audit findings not completed

4 hrs ago • Yanbu Lab
MEDIUMGovernance

4 policies expired

SOPs for specimen handling require immediate review

5 hrs ago • Network-wide
MEDIUMQuality

Repeat complaint - delayed reports

3rd complaint this month from referring physician

6 hrs ago • Hail Lab
HIGHOperations

Primary chemistry analyzer offline

AU5800 down for maintenance - backup at 80% capacity

7 hrs ago • Najran Lab
MEDIUMOperations

Understaffed shift

Evening shift running at 60% staff capacity

8 hrs ago • Taif Collection #12

Revenue vs Tests vs TAT Compliance (12M)

Facility Type Comparison

Top 10 Underperforming Facilities

#FacilityTypeRegionScoreStatus
1Khamis Mushait Collection #17Collection CenterEastern59.1%RED
2Sharurah Collection #30Collection CenterSouthern64.3%AMBER
3Al Lith Collection #28Collection CenterWestern66%AMBER
4Najran Collection #14Collection CenterNorthern66.7%AMBER
5Khobar Collection #6Collection CenterCentral67%AMBER
6Sakaka Collection #20Collection CenterSouthern67.8%AMBER
7Dammam Collection #3Collection CenterWestern67.9%AMBER
8Buraidah Collection #10Collection CenterSouthern69.6%AMBER
9Madinah Collection #5Collection CenterSouthern70%AMBER
10Al Baha Collection #18Collection CenterWestern70%AMBER