Executive Control Tower

Enterprise-wide laboratory performance at a glance

Filters

Total Tests Today

47,832

Target: 50,000

Total Tests MTD

1.24M

Target: 1.30M

Revenue MTD

SAR 48.2M

Target: SAR 52M

Revenue vs Target

92.7%

Target: 100%

EBITDA Margin

28.4%

Target: 30%

TAT Compliance

94.2%

Target: 95%

Sample Rejection

2.1%

Target: <3%

Accreditation Readiness

91.3%

Target: 95%

Compliance Score

96.1%

Target: 98%

Critical Risk Alerts

7

Target: 0

Open High Incidents

12

Target: <5

Policy Expiry Alerts

4

Target: 0

Network Performance Heatmap

14460
ML

Dammam

87.3%

ML

Taif

85.1%

MD

Sharurah

84.4%

MD

Khamis Mushait

84.3%

ML

Buraidah

83.8%

MD

Unaizah

83.5%

ML

Riyadh

83.4%

ML

Abha

82.5%

ML

Makkah

80.7%

ML

Madinah

80.4%

CC

Khobar

80.2%

MD

Rabigh

80.1%

MD

Jubail

80%

CC

Qatif

80%

MD

Al Baha

79.2%

ML

Khobar

79.1%

ML

Tabuk

79%

ML

Jeddah

78.9%

MD

Jazan

78.8%

CC

Abha

78.6%

CC

Makkah

78.3%

MD

Hail

78.2%

CC

Riyadh

77.2%

MD

Qatif

76.6%

CC

Buraidah

76.4%

CC

Al Lith

75.3%

MD

Al Lith

75%

CC

Unaizah

74.8%

CC

Al Kharj

74.7%

CC

Jazan

74.3%

MD

Dawadmi

74.1%

CC

Taif

73.7%

MD

Najran

73.6%

MD

Al Ahsa

73.6%

CC

Sharurah

73.2%

MD

Bisha

73.1%

CC

Al Ahsa

73.1%

MD

Hafar Al-Batin

72.5%

MD

Sakaka

72.1%

CC

Jubail

72%

CC

Dawadmi

71.9%

MD

Arar

71.6%

CC

Jeddah

71%

CC

Khamis Mushait

71%

CC

Al Baha

71%

CC

Arar

70.5%

CC

Rabigh

70.1%

MD

Yanbu

70%

CC

Tabuk

69.5%

MD

Wadi Al-Dawasir

69.4%

CC

Bisha

69.3%

CC

Wadi Al-Dawasir

68.8%

CC

Hafar Al-Batin

67.4%

CC

Yanbu

66.5%

CC

Hail

66%

MD

Al Kharj

64.5%

CC

Dammam

64.3%

CC

Sakaka

63.5%

CC

Najran

63.1%

CC

Madinah

61.3%

Enterprise Score by Domain

Operations
87%/ 90%
Quality
91%/ 95%
Accreditation
84%/ 95%
Governance
82%/ 85%
Compliance
93%/ 98%
Risk
78%/ 85%

Top 10 CEO Alerts

3 Critical
CRITICALOperations

STAT TAT breach - Chemistry

STAT Chemistry TAT exceeded 60 min SLA for 23 samples

12 min ago • Riyadh Mega Lab
CRITICALQuality

Westgard 2-2S violation

Hematology analyzer CBC-3 showing systematic bias

28 min ago • Jeddah Mega Lab
HIGHAccreditation

CBAHI standard gap overdue

Chapter 7 - 3 standards evidence incomplete, survey in 45 days

1 hr ago • Dammam Mega Lab
HIGHCompliance

Lab license expiring

Operating license expires in 15 days - renewal pending

2 hrs ago • Makkah Mega Lab
CRITICALRisk

Patient misidentification

Sample swap detected during verification - near miss event

3 hrs ago • Jubail Lab
HIGHQuality

3 CAPAs overdue by 15+ days

Corrective actions from audit findings not completed

4 hrs ago • Yanbu Lab
MEDIUMGovernance

4 policies expired

SOPs for specimen handling require immediate review

5 hrs ago • Network-wide
MEDIUMQuality

Repeat complaint - delayed reports

3rd complaint this month from referring physician

6 hrs ago • Hail Lab
HIGHOperations

Primary chemistry analyzer offline

AU5800 down for maintenance - backup at 80% capacity

7 hrs ago • Najran Lab
MEDIUMOperations

Understaffed shift

Evening shift running at 60% staff capacity

8 hrs ago • Taif Collection #12

Revenue vs Tests vs TAT Compliance (12M)

Facility Type Comparison

Top 10 Underperforming Facilities

#FacilityTypeRegionScoreStatus
1Madinah Collection #5Collection CenterSouthern61.3%AMBER
2Najran Collection #14Collection CenterNorthern63.1%AMBER
3Sakaka Collection #20Collection CenterSouthern63.5%AMBER
4Dammam Collection #3Collection CenterWestern64.3%AMBER
5Al Kharj LabMedium LabNorthern64.5%AMBER
6Hail Collection #13Collection CenterWestern66%AMBER
7Yanbu Collection #12Collection CenterEastern66.5%AMBER
8Hafar Al-Batin Collection #21Collection CenterCentral67.4%AMBER
9Wadi Al-Dawasir Collection #26Collection CenterCentral68.8%AMBER
10Bisha Collection #29Collection CenterNorthern69.3%AMBER